In summary - dodgy software and updates - abysmal response time - totally incompetent support staff. Pros: Was good but recently I have had several bad experiences The fact that I could not even run Windows XP seemed to have been ignored by their incompetent support technician called Mark S. Today, 28 December, 9 days later, I get an inane support response suggesting I run 'Safety Net' that is an option on the System Mechanic start-up screen.

After many tries to fix the problem including chkdsk and a repair of XP, I had to revert three times to my most recent backup, which happened to be a disk clone.I sent an URGENT request for help to Iolo on 19 December clearly stating that XP would not start. I gather it was an update to Version 10.7.6.After running the suggested fixes which required a reboot Windows XP could not get past the screen that appears before User is selected. System Mechanic went to it's website to load updates and installed them. In order to work correctly iolo’s software needs a minimum of 270 MB free hard disk space and ideally 2GB of RAM with a minimum of 512 MB. It currently runs on Microsoft Windows 10, 8.1, 8, and 7. On 19th Dec 2011 I ran System Mechanic Professional which I have used for many years fo r virus protection and to tune-up Windows XP Service Pack 3. iolo System Mechanic Ultimate Defense is compatible with Windows devices only. Was good but now keep awayfrom IOLO and SYSTEM MECHANIC. By Anonymous reviewed on December 28, 2011

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